At our recent responsible AI event, Martin Baker, Enterprise Architect at Irwin Mitchell and Rob Heaton, Operations Director​​​​ at Acuity Law shared some compelling insights about adopting AI in the legal industry. Their perspective sheds light on the challenges and opportunities firms face when it comes to embracing new technologies like AI.

Peppermint Technology appoints Lauren Colbeck as Chief Marketing Officer.

Peppermint Technology is revolutionising the legal landscape by integrating AI into its solutions, offering law firms the tools to maximise productivity, enhance client relationships, and maintain a competitive edge—all while ensuring AI is used responsibly.

Matt O'Callaghan, previously serving as the Chief Sales & Marketing Officer of Peppermint in the United Kingdom, is bringing his wealth of expertise and leadership across the Atlantic. Taking on the role of Chief Client Officer, Matt's strategic insights and dedication will have an immediate impact on our customers and prospects as we continue to grow our North American-based team.

Peppermint Technology is proud to announce the availability of its New Business Intake functionality as an add-on to its widely acclaimed Client Engagement CRM solution. This new feature enhances the capabilities of law firms by streamlining client and matter onboarding, conflict checking, and risk management processes, all seamlessly integrated within the Client Engagement platform.

Peppermint Technology is pleased to announce the launch of Peppermint Connect Client Engagement. This innovative tool is designed to be deeply embedded within Microsoft 365 applications, including Teams and Office 365, providing legal professionals with enhanced collaboration, efficient communication, and improved productivity within their daily work routines.

Yesterday at ILTACON we were excited to announce the upcoming release of its highly anticipated Enterprise Relationship Management (ERM) functionality, designed to enhance the capabilities of our legal-specific CRM offering, Client Engagement. This innovative addition to the Peppermint suite of solutions is set to revolutionise how law firms approach business development, marketing, and client relationship management.

At Peppermint, we are continuously exploring innovative ways to enhance our services and deliver more value to our clients. The recently concluded Peppermint Bootcamp represents a significant milestone in our journey. The intensive, collaborative event brought together diverse teams across our business, aiming to fast-track our development and implementation processes while focusing on the users' journey and acceleration.

That’s a wrap on another BLTF! We hope you enjoyed meeting the team at our green oasis of legal innovation. This year we showcased three of our key modules designed to deliver positive outcomes for law firms: Client Engagement, Case and Matter Management, and Work Management.

We are excited to be attending and exhibiting at the British Legal Technology Forum tomorrow! This annual event brings together legal and commercial technology professionals from around the world to explore the strategies that will drive law firms and legal businesses into the future.

Peppermint announces a revolutionary native CRM user experience in Outlook and Microsoft Teams for business development and marketing teams: Peppermint Connect. Peppermint Connect empowers law firm business development and marketing teams to collaborate and take action on clients, opportunities, campaigns, and their favorite records in Peppermint Client Engagement (CRM), all within the familiar environments of Outlook or Microsoft Teams.

Peppermint Technology, a leader in legal software solutions, has partnered with Equilar, a market leader in corporate leadership executive data solutions, to provide law firms with enhanced client insights through their Client Engagement CRM solution.

Unleash the combined power of Peppermint’s legal-ready CRM solution with ANS’ deep experience of successful CRM implementations.